Privacy & Cookies Policy

Last updated: June 2025

Welcome to Infoney Solutions Limited (“Infoney,” “we,” “us,” or “our”). This combined Privacy & Cookies Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit https://infoneysolutions.com (or any Infoney-managed subsite), and how we use cookies and similar technologies. If you are under 16, please review this policy with a parent or guardian before sharing any personal data.

1. Who We Are

Website: https://infoneysolutions.com

Infoney Solutions Limited develops curriculum-aligned digital learning content and platforms, and provides training, support, and devices to schools and educational institutions in Kenya and beyond.

2. Comments

When visitors leave comments on our site, we collect:

  • The data entered in the comment form (name, email, comment)

  • The commenter’s IP address and browser user-agent string for spam detection

If you opt in, we store your name, email, and website in cookies so you don’t have to re-enter them next time. A hashed (“anonymized”) version of your email may be sent to Gravatar to retrieve your profile picture. Gravatar’s policy: https://automattic.com/privacy/

3. Media

If you upload images or other media (e.g., in forum posts), avoid embedding location data (EXIF GPS). Visitors can download and extract any metadata from files you share.

4. Cookies
4.1 What is a Cookie?

Cookies are small text files stored on your device by our site through your browser. They remember your actions and preferences (e.g., language), but do not identify you—only your device.

  • Enhance your experience on return visits

  • Analyze site performance and feature usage

  • Personalize content and interface

  • Support login, form progress, and security

  • Necessary
    Purpose: Essential site functionality (login, consent banner). Cannot be disabled.
    Examples: wordpress_[hash], PHPSESSID, cookie_consent
  • Functional
    Purpose: Remember preferences and form progress.
    Examples: pll_language, ff_session
  • Analytics
    Purpose: Collect anonymous statistics to improve performance.
    Examples: _ga, _gid, _gat_UA-XXXXX
  • Performance
    Purpose: Speed up page loading, serve correct cache versions, support A/B testing.
    Examples: wp_rocket_mobile_detect
  • Marketing
    Purpose: Enable personalized recommendations and track ad campaigns via third parties.
    Examples: _fbp, _gcl_au
  • Others
    Purpose: Miscellaneous cookies for newsletters, social widgets, or embedded media.
    Examples: mc_*, _atuvc, _atuvs

Some cookies are set by third-party providers to deliver embedded content or advertising. These may track your activity across sites. You can learn more or opt out via their own policies:

  • Cookie Settings Banner: Click “Cookie Settings” at the bottom of any page.

  • Browser Controls:

    • Chrome: Settings → Privacy & security → Cookies and other site data

    • Firefox: Preferences → Privacy & Security → Cookies and Site Data

    • Edge: Settings → Site permissions → Cookies and site data

    • Safari (macOS): Preferences → Privacy → Manage Website Data

    • Safari (iOS): Settings → Safari → Privacy & Security → Block All Cookies

Disabling non-essential cookies may limit certain features.

5. Embedded Content from Other Websites

Articles may include embedded videos, maps, social feeds, or other content. These act as if you visited the provider’s site directly—they may collect data, set cookies, and track interactions if you’re logged in to that service.

6. Personal Information We Collect

  • Comments & Forum Posts: name, email, comment text, IP address, user agent

  • Account & Contact Data: when you register, request a demo, subscribe, or apply for a job—name, email, organization, role, phone, country, plus any details you provide.

  • Transaction & Billing Data: payment method, billing address, transaction records.

  • Support & Engagement Data: correspondence with support/training teams, attachments sent.

  • Usage & Analytics Data: pages visited, session duration, feature use, error logs.

  • Publicly Available Data: (where lawful) business info to tailor communications.

  • Service Delivery & Support: manage your account, process payments, deliver training, respond to inquiries.

  • Communications: send product updates, newsletters, system notifications (with opt-out).

  • Personalization: recommend relevant content and features.

  • Analytics & Improvement: aggregate/anonymize data to optimize platforms.

  • Marketing & Fundraising: targeted campaigns via email, SMS, social media (with consent where required).

  • Legal & Safety: comply with laws, enforce our terms, protect our community.

  • Service Providers: hosting, payment processors, analytics, email automation—under confidentiality agreements.

  • Business Partners: only with your consent (e.g., co-hosted events).

  • Legal Authorities: when required by law or to protect our rights.

  • Anonymous/Aggregated Data: for benchmarking or research (no individual can be identified).

We never sell or trade your personal data.

  • Comments & Forum Posts: indefinitely, to recognize follow-ups.

  • Account Data: until you delete your account or it is no longer needed for legal/business purposes.

  • Transactional Records: as required by tax, legal, or regulatory obligations.

  • Analytics Data: raw logs deleted after 26 months (per Google Analytics defaults); aggregated data retained as needed.

Under applicable law, you may:

  • Access & Portability: request a copy of your personal data.

  • Rectification: correct inaccurate or incomplete data.

  • Erasure: request deletion of your personal data (subject to legal retention).

  • Restrict Processing / Object: to certain uses of your data.

  • Withdraw Consent: at any time for marketing or non-essential cookies.

To exercise these rights, contact us at privacy@infoneysolutions.com.

Visitor comments are checked through an automated spam detection service. Analytics and advertising cookies may transfer data to Google, Meta, and other third parties under their own privacy policies. We only share encrypted or anonymized identifiers—no raw personal data.

  • Encryption: TLS/SSL for data in transit; secure servers for data at rest.

  • Access Controls: only authorized personnel can access personal data.

  • Security Practices: regular vulnerability scans, staff training, and incident response planning.

If you are under 16, you must have parental or guardian consent before providing us with personal information. We collect only the minimum data needed for participation in quizzes or platform activities, and those sites will have site-specific policies you should review.

We may update this policy at any time; the “Last updated” date will reflect changes. Continued use of our sites after updates constitutes acceptance of the revised terms.

15. Contact Us

For questions or to exercise your rights, please email:
privacy@infoneysolutions.com

Or write to:
Infoney Solutions Limited
Along Garden Estate Road, Mukima Drive, Suite 007A​
Tel: +254 794 911 255

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